- We Prioritize shipping your orders out in a timely manner! All orders are packaged and sent to our mail courier within 1-2 business days. Once the packages are out of our hand we have no control over the speed at which they are delivered. Mail is moving slower this year and we hope you all understand. Thank you!
- A'del Natural Cosmetics is not responsible for packages once they leave our warehouse. We offer optional insurance (available during checkout), which we recommend to protect against damage or loss during transit.
- HAND SANITIZER: Any order that includes hand sanitizer will not be eligible for FREE Shipping. It contains alcohol and cannot be shipped air and will be required to ship ground which will take a few days longer to arrive.
*****DISCLAIMER: WE ARE NOT RESPONSIBLE FOR LOST PACKAGES. PLEASE CHOOSE TO SHIP WITH INSURANCE IF YOUR MAILBOX IS NOT SECURE.
WE ARE NOT RESPONSIBLE IF YOU PROVIDE THE WRONG SHIPPING ADDRESS. IF PACKAGES ARE RETURNED TO US, YOU ARE RESPONSIBLE FOR ADDITIONAL SHIPPING CHARGES. IF THE PACKAGE IS LOST DUE TO YOU PROVIDING THE WRONG ADDRESS, WE ARE NOT RESPONSIBLE AND CAN NOT OFFER A REFUND.