Return Period
You may return items within 30 days of the shipping date for an exchange or in-store credit.
RE:DO
This add on at checkout provides free return shipping for exchanges and store credit, as well as shipping insurance for lost, stolen or missing packages. Each customer has the option to remove this at checkout. If a customer opts out of RE:DO at checkout, return shipping is the responsibility of the customer and lost, stolen or damaged items due to shipping are not covered.
Non-Returnable Items:
- Makeup brushes
- Final Sale Items
Items marked as "Final Sale" are not eligible for exchange, or store credit. Our Black Friday and A'del Anniversary sales are final sale.
Items arrived damaged or defective may be replaced for free or given store credit by contacting Customer Service within 3 DAYS of delivery. customerservice@adelnaturalcosmetics.com
CANCELLATIONS/CHANGES:
Shipping packages to our customers as quickly as possible is very important to us. Due to this, we are unable to cancel, change or modify an order once it has been placed. Customers
are responsible for ordering the products they truly desire and using the correct shipping address. Please review your cart thoroughly, insuring that the products you added are correct. Also, double check that you entered the correct shipping address and payment method before completing your order. Payment methods can not be changed after your order is placed.